Privacy Policy

Introduction

Ursu Trucking Company (“Ursu Trucking”, “we”, “our” or “us”) is committed to protecting the privacy of our website visitors, business partners, customers, and other users of our services.

This Privacy Policy explains how we collect, use, and disclose personal information (“Personal Information”). We will not use or share your information with anyone except as described in this Privacy Policy.

By using our website or our services, you agree to the collection and use of information in accordance with this policy.

What information do we collect?

We may collect the following Personal Information:

• Name, Address, Telephone Number, Email Address
  
  

• Company Name, Job Title, and Department Information
  
  

• Details you provide in free-text fields (such as contact forms, surveys, feedback, or service requests)
  
  

• Information related to trucking and carrier services we provide to you
  
  

• Location and service-related data
  
  

• IP addresses, browser type, language preferences, referring URLs, domain names, and other technical data when you visit our website
  
  

• Billing and payment details when purchasing services

When do we collect information?

We collect information when you:

• Submit a request for trucking or carrier services
  
  

• Fill out forms or respond to surveys
  
  

• Request support or use live chat
  
  

• Interact with us at events, via email, or during phone calls
  
  

• Subscribe to updates or marketing communications
  
  

• Use our website or customer portals
  
  

Information is collected when you choose to provide it to us.

How do we use your information?

We may use your information in the following ways:

• To personalize your experience and provide tailored services
  
  

• To respond to your inquiries or customer service requests
  
  

• To allow you to securely access our Client Portal and manage services
  
  

• To send service-related updates and communications
  
  

• To gather feedback and conduct reviews of our services
  
  

• To develop and improve our transportation and logistics offerings
  
  

• To send promotional emails (if consent was given)
  
  

• To better understand how customers and partners interact with our site and services
  
  

We do not share mobile information or text messaging opt-in data with third parties for marketing or promotional purposes.

How do we protect your information?

We take reasonable and industry-standard security measures to protect your Personal Information against unauthorized access, disclosure, modification, or destruction.

• Our website is regularly scanned for vulnerabilities and security risks
  
  

• Personal data is stored on secured networks and only accessible to authorized personnel or third parties bound by confidentiality agreements
  
  

• We implement data protection measures during submission, processing, and access of user information
  
  

We retain Personal Information only as long as necessary and in accordance with applicable legal requirements.

Compliance with Laws

We may disclose your Personal Information if required by law, subpoena, or when we believe that such disclosure is necessary to:

• Comply with legal obligations
  
  

• Respond to law enforcement or government requests
  
  

• Protect the security or integrity of Ursu Trucking Company services and systems